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Support
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Do you also offer telephone support?
No, we don't. In order to mentain our prices we only offer support via internet means.
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Do you have plans or alternative emergency contact in case of any emergency?
Yes of course we do. We have alternative emails which you can contact us at if our main site is ever unavailable. Our Support website www.cybershoutshelp.com is also located in a different DataCenter and server than ours.
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How fast do you answer for support if we get in trouble ?
We answer in less than 1 hour of ticket or email submission
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Is support for free?
Yes, it is 100% Free
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What are your support hours?
We're available 24*7
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What types of technical support can I have?
All our customers will get the following support services:
1. Trouble Ticket system
2. Email Support
3. Knowledge DataBase
4. Online Demos
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